Refund and Returns Policy
📌 Refund Policy
We offer refunds under the following conditions:
✅ Duplicate Purchases – If you accidentally purchased the same product multiple times, we will issue a full refund for the duplicate order.
✅ Technical Issues – If a product is defective or does not work as described, we will provide a replacement or a refund after troubleshooting.
✅ Non-Delivery – If you did not receive the digital product within 24 hours, please contact us for assistance.
🚫 Non-Refundable Situations
❌ Change of Mind – Since our products are digital, we cannot issue refunds for cases where a customer simply no longer wants the item.
❌ Incorrect Purchase – We encourage customers to carefully review the product description before purchasing, as refunds are not available for mistaken selections.
❌ Unauthorized Sharing or Download Issues – If the issue is due to personal device limitations or unauthorized sharing, refunds will not be provided.
🔄 Exchange Policy
If you experience issues with a purchased product, we are happy to offer a replacement or alternative product of equal value if the issue cannot be resolved.
📩 How to Request a Refund
To request a refund or report an issue, please contact us within 7 days of purchase with the following details:
- Order Number
- Email Address Used for Purchase
- Description of the Issue
- Screenshots (if applicable)
We aim to process all refund requests within 5 business days.
Thank you for choosing Accomplishment* – we appreciate your trust in our digital education solutions! 🚀